Dr. Gudula Ritz received her doctorate from the University of Osnabrück under the auspices of Prof. Kuhl and has been Managing Director of IMPART for 10 years. During this time, she has successfully built and personally shaped IMPART. It is important to her that the implications of the PSI-Theory, which stand for quality characteristics on the relationship level, are also put into practice. This concern also plays an important role in the training of counsellors in personality-oriented counselling (POB), in addition to the acquisition of a professional application of PSI-Personality Analysis in practice. For over 20 years, Dr. Ritz has been a lecturer for dialogue management with difficult clients, including at the Münster University of Applied Sciences. She is a visiting professor at the Alpen-Adria-Universität in Klagenfurt.